Question: Does The Retreat offer services to men?
Answer: Yes. The Retreat offers all our services and programs to men including shelter, counseling, legal advocacy, education, Suffolk County Fatherhood Initiative, and Structured Help Antiviolence Re-education Program.

Question: I’ve heard about your shelter. What else does The Retreat offer?
Answer: In addition to our shelter, we offer a 24-hour bilingual hotline; group and individual counseling; legal advocacy; violence prevention education; a program assisting with finance management, personal development and job placement; an initiative working with fathers to prevent family violence; classes to promote respect among teens; a shared effort to serve victims with mental illness; anti-violence reeducation for offenders; a program to address campus safety; and a partnership to prevent sexual violence against youth.

Question: I’m in a same-sex relationship. Can I use your services?
Answer: Yes, we offer our services to ALL survivors of domestic violence and sexual assault.

Question: Do you take insurance or offer a sliding scale?
Answer: Our victims’ services and programs are free of charge. The SHARP program operates on a sliding scale.

Question: I think my partner is tracking me using my phone. What can I do?
Answer: If you think your partner is tracking you, you should reset your phone as if it were new. All of your apps will need to be reloaded. You will lose contacts, pictures, and text messages so if you want to keep them, you should save them first. Please seek assistance in doing this with your carrier or the Apple store. Check out the technology safe tips here for more help.

Question: How can I help? Do you take volunteers?
Answer: Yes! We are always looking for volunteers to help out in the office, with events, and at our thrift shop. Please call our administrative office at 631.329.4398 and speak with Kathryn.

Question: How do I gain admittance to your shelter? How long can I stay?
Answer: The first step is to call our hotline 631.329.2200 to go through the intake process. Clients may stay at the shelter for up to 90 days.

Question: Will anyone know I’m seeking help at The Retreat?
Answer: No. All services are confidential.

Question: Can you help me get an order of protection?
Answer: Yes. Our legal advocates assist clients with obtaining orders of protection, accompanying victims and survivors to court, and explaining the legal process.

Question: I think I may need help but I’m not sure what should I do?
Answer: Call our 24/7 hotline at 631.329.2200 and talk to a trained hotline counselor, they can help!